All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $3.99 flat rate shipping for United States orders. On occasion we will offer Free shipping on orders over $35.
Depending on the product inventory we can upgrade shipping on some items. Please contact us beforehand to verify feasibility.
We currently only ship to the United States. We can ship to Canada as well.
We will be working toward setting up global shipping in the near future.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We have a 30-day return policy. Please see the details of that policy here.
If you have any further questions, please don't hesitate to contact us at email@example.com.